Jessica did an outstanding job of servicing our mortgage. My wife and I initially reached out to Jessica via email after hours (on a Sunday afternoon) and she responded immediately. We received this gold standard service for the remaining of the time we dealt with Jessica. It should be noted that the cost and schedule of the closing were both better than Jessica initially forecasted. We have and will continue to recommend Jessica and BankSouth Mortgage.Samuel H.
Incredibly responsive and supportive during the entire application.Thomas F.
Thank you for all of your assistance. I know you have a bright future in the mortgage world. I found you to be respectful, organized and helpful throughout this process. You were always pleasant and composed, kept me informed at all times, and most importantly you were an excellent communicator. Keep up the outstanding work, and I look forward to recommending you with the confidence that you will do a great job.D.T.
Jessica was a great partner in helping us purchase our first home and guiding us through the mortgage loan process. She made the experience seamless and stress-free by communicating with us through every step to keep us informed and in the loop of any issues or changes. Thanks, Jessica and team!Elizabeth W.
Jessica was always pleasant, informative, prompt, and kind. She sent documents quickly and was always available. She was also a joy to chat with at the closing! We cannot recommend Jessica enough!Sarah A.
Jessica was nothing short of outstanding. She was diligent, patient, helpful, and most of all, prompt. I would definitely recommend her to a friend or colleague.B.F.
We were so impressed with her knowledge and professionalism. She explained things along the way and made the entire process easy. We will definitely recommend her to others.W.S.
I just wanted you to be aware of the excellent service I received by your employee Jessica Jakulski in helping me obtain my very first mortgage. As a first time buyer, I had apprehensions, lots of questions, and honestly anticipated dread based on negative experiences shared with me about how daunting the process can be.Todd K.
Jessica was beyond patient with me, answered all my questions, gave great advice, set me at ease, and took a very enthusiastic approach towards assisting me. She really made me feel like a valued customer, provided me with peace of mind and kept me well informed during the approval process. Jessica is an asset to your company, and I just want to make sure her efforts are recognized.
Jessica was very responsive to everything we asked even if it was 9pm on a Saturday.Pablo D.
Excellent communication and professionalism.Evan S.