I just wanted you to be aware of the excellent service I received by your employee Jessica Jakulski in helping me obtain my very first mortgage. As a first time buyer, I had apprehensions, lots of questions, and honestly anticipated dread based on negative experiences shared with me about how daunting the process can be.Todd K.
Jessica was beyond patient with me, answered all my questions, gave great advice, set me at ease, and took a very enthusiastic approach towards assisting me. She really made me feel like a valued customer, provided me with peace of mind and kept me well informed during the approval process. Jessica is an asset to your company, and I just want to make sure her efforts are recognized.
Jessica Jakulski is by far the Best! She is always one step ahead of the game, anything I need she is always right on top of it. Most importantly she is very personable with not only me but my clients as well. As a Realtor that makes me look good and I will always refer her!M.G. / Realtor
Thank you so very much for everything you did to make the process of buying a home a wonderful experience with a happy ending. You were always so helpful and answered the multitude of questions along the way. When I come home at the end of the day I will remember you with a smile and a prayer in my heart.J.B.
Jessica is a good communicator, always responds promptly. Very easy to work with.Patrick A.
If you are looking for a mortgage banker, you would be making a mistake if you didn't work with Jessica! As first time home buyers, she made the process incredibly easy from day one. She was totally honest, and explained everything thoroughly. Jessica was quick to respond to calls/emails/texts whenever we needed her, including after hours and weekends. I HIGHLY recommend giving Jessica a call when you are looking for a knowledgeable Mortgage Banker.A.E. and V.E.
Jessica was the perfect fit for my first-time home buyer! She guided her through the process and made sure everything was smooth sailing right into closing. I can't wait to work with Jessica again!Marianne S.
We were so impressed with her knowledge and professionalism. She explained things along the way and made the entire process easy. We will definitely recommend her to others.W.S.
Jessica was nothing short of outstanding. She was diligent, patient, helpful, and most of all, prompt. I would definitely recommend her to a friend or colleague.B.F.
Jessica did an outstanding job of servicing our mortgage. My wife and I initially reached out to Jessica via email after hours (on a Sunday afternoon) and she responded immediately. We received this gold standard service for the remaining of the time we dealt with Jessica. It should be noted that the cost and schedule of the closing were both better than Jessica initially forecasted. We have and will continue to recommend Jessica and BankSouth Mortgage.Samuel H.
Thank you for all of your assistance. I know you have a bright future in the mortgage world. I found you to be respectful, organized and helpful throughout this process. You were always pleasant and composed, kept me informed at all times, and most importantly you were an excellent communicator. Keep up the outstanding work, and I look forward to recommending you with the confidence that you will do a great job.D.T.